Stay safe while connecting directly.

Sellers & Landlords

• Keep sensitive personal and financial information private until appropriate checks are complete.
• Verify the identity and circumstances of people you choose to deal with.
• Use your own qualified legal, financial and property professionals where required.

Buyers & Tenants

• Verify the property, owner or landlord and important property information independently.
• Do not send property purchase money, rent or deposits to FMDirect.
• Be cautious of pressure, unusual payment requests or attempts to move communication outside a safe process too quickly.

Property Swap

Permanent Swap: use your own solicitor or conveyancer, surveyor or valuer, lender and insurer. Confirm ownership, title, charges, restrictions and any value difference independently.

Temporary Exchange: obtain required permissions in writing and agree occupancy, bills, repairs, keys, insurance, cancellation and damage arrangements independently.

Protect your account

• Use a strong, unique password and protect access to your email account.
• Never share passwords or security codes with another user.
• Use only the official FMDirect website when registering or signing in.